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A Seamless Experience, Start to Finish
A Seamless Experience, Start to Finish
We’ve built our process to be clear, communicative, and completely stress-free. Here’s exactly what to expect when you work with us.
- Submit Your Inquiry
Fill out our short inquiry form — it takes about 3 minutes. Tell us your event date, location, vision, and any inspiration photos you have. The more details, the better.
We respond within 24 hours with availability and a custom quote tailored to your event.
2. Review Your Quote & Secure Your Date
2. Review Your Quote & Secure Your Date
Once we’ve reviewed your details, we’ll send a clear, itemized quote that outlines exactly what’s included. No guesswork, no vague pricing.
When you’re ready to move forward:
Sign your contract digitally
Submit your 50% deposit to hold your date. Remaining balance is due 7 days before your event.
Your date is officially reserved
We operate on a first-come, first-served basis. Dates fill quickly, especially on weekends.
3. We Handle the Design Details
3. We Handle the Design Details
After your deposit, we send a logistics form to confirm setup timing, venue access, and any final design decisions. We source your materials, build your installation, and coordinate everything on our end.
You don’t need to do a thing.
4. Event Day — We Show Up, You Enjoy
4. Event Day — We Show Up, You Enjoy
Our team arrives at your venue during the setup window and handles the full installation.
When your guests walk in, everything is ready.
Teardown (where included) is coordinated after your event ends — we handle pickup so you don’t have to.
Common Questions
Common Questions
How far in advance should I book?
We recommend booking at least 3–4 weeks before your event date, especially for Saturday events. For larger full-styling packages or custom backdrop builds, 6–8 weeks is ideal. If your event is coming up quickly, reach out anyway — we’ll let you know if we have availability.
Do you require a deposit?
Yes. A 50% non-refundable deposit is required to secure your date and materials. The remaining balance is due 7 days before your event.
Does pricing include delivery and setup?
For all Focal Point and Full Event packages, delivery and setup within our 15-mile service area is included at a flat rate. Grab N’ Go garlands are pickup only. Events outside our radius may incur an additional fee — we’ll always confirm this in your quote before you book.
Can I make changes after booking?
Yes, within reason. Minor design adjustments (colors, accents) can typically be accommodated up to 2 weeks before your event. Significant scope changes may affect pricing and will be discussed before any changes are finalized.
What if I need to cancel?
Deposits are non-refundable. If you need to reschedule, we’ll do our best to accommodate based on availability.
Do you travel outside of Atlanta?
We’re based in Atlanta and serve the Metro Atlanta area. Events beyond our standard radius are considered on a case-by-case basis — reach out and we’ll let you know if we can make it work.
Ready to Get Started?
Ready to Get Started?
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